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At C-Plant Credit Union, we believe in providing services that are convenient, friendly, responsive, and caring. If you need anything at all, we hope you will let us know. We promise to get back to you swiftly and answer any question or settle any issues you may have.

Contact C-Plant Credit Union

  • Toll Free: (877) CREDITU 
  • After Hours Call Center: (877) 273-3488
  • Telephone Banking – 24 Hours Account Information: (855) 856-2920
  • ScoreCard Debit Card Rewards: (800) 854-0790
  • Dispute Debit Card Transactions Monday - Friday 7a.m - 7p.m.: (866) 279-1399
  • Lost or Stolen Debit Card After Hours: (833) 933-1681
  • Lost or Stolen Credit Card After Hours: (800) 442-4757
  • Email a Member Service Representative: [email protected]

Fill out the secure form below and one of our representatives will get back with you. If you would like to speak with someone in person, feel free to call or stop by one of our conveniently located branches.


Paducah Teachers Federal Credit Union Members Information:

For deposit account questions:

C-Plant FCU representatives by phone available from 9:00am to 5:00pm, Monday to Friday at 270-450-1050 and 1-877-CreditU (1-877-273-3488) after hours.

To inquire about LOANS, none of which transitioned to C-Plant: 

Effective September 30, 2022 members who have loans through PTFCU will now have their loans serviced by Statebridge, a third-party loan servicer not affiliated with C-Plant. Impacted members will receive a welcome letter from them soon. 

To inquire about your loan with PTFCU, contact:  

Statebridge Customer Service 
(866) HOME360/ (866) 466-3360 
Monday to Thursday 7:00am to 7:00pm 
Friday 7:00am to 6:00pm 
Saturday 8:00am to 12:00pm Mountain Time. 

Click here to learn more


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